This Policy is subject to change by Veson at any time. This Policy specifies the date of the most recent update. Clients and visitor to the Website should check this Policy whenever they visit the Website to ensure they are aware of the latest Policy. Your continued use of the Website or a Service after such changes are implemented constitutes your acceptance of the changes.
Collection, Use and Disclosure of Personal Information:
This section of the Policy provides information regarding our collection, use and disclosure of personal information with respect to the Services and Websites. As used in the Policy, the term “personal information” means information that is personally identifiable to a particular company, organization or person, such as a name, address, phone number, or email address. This term also includes information, such as credit card information or commercial shipping data, that is, either itself or in combination with other information, identifiable to a particular company, organization or person.
Information Provided by Clients and Visitors. Visitors to a Website that wish to use the Website to contact Veson, such as to request additional information regarding Veson or its products or services, are required to provide us with contact information, such as name, address, phone number and email address. Veson uses this personal information for purposes of responding to the question or request for information.
We require actual or prospective Service clients to provide us with company contact information, such as company name, address, phone number, fax number and e-mail address. Clients who register to use a Service that requires a fee must provide us with company billing information, such as contact information and payment information, and with information regarding specified client personnel, such as name, title, department name and contact information for billing personnel. We may require clients to provide us with the number or names of personnel or vessels authorized to use a Service. We use this and other personal information to set up and provide the Service for the client and users within its organization. Financial and billing information that we collect is used solely to check the qualifications of prospective clients and to bill and collect for a Service.
We may use and collect contact information provided by a visitor or client for the purpose of contacting the visitor or client to discuss products and services that we provide and to send information regarding our company or partners, including information regarding commercial promotions or invitations to commercial events. We may also email newsletters or other information regarding updates to a Service or our company.
Product Information. Clients may use a Service to exchange information regarding Veson’s products or services or other information (collectively, “Product Information”) with Veson and other clients using a wiki, chatroom or similar format. All Product Information posted or transmitted using a Website and all rights therein become the sole property of, and are hereby assigned to, Veson and may be used by Veson’s for its business purposes, including for the purpose of enhancing, addressing issues with respect to, or offering new, products or services.
Client Data. Clients may use certain Services to input, host, store and provide data and information ("Data"). Data is considered personal information of the client for purposes of this Policy if it is personally identifiable to the client. Data that is anonymized is not considered personal information.
Information Collected by Technology. Clients may use a Service, such as Veslink, to manage commercial shipping. Veson, directly or through a third-party vendor, may collect, process, or store Data and other information through such use of a Service by clients. Examples of the type of information that may be collected include the location of vessels using the Service and the time, amount and type of usage of the Service by the client. Veson uses this information to provide the Service, provide support, diagnose technical problems, and improve the quality of the Service. Veson may also use this information for internal purposes, such as auditing, data analysis, or to help us develop or improve our products or services.
Credit Card Processing. Veson uses a third-party intermediary to manage credit card processing. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided except for the purpose of credit card processing.
Permitted Use and Disclosure. Veson may use and disclose personal information covered by this Policy as follows:
- as provided elsewhere in this Policy
- as provided in any written agreement between Veson and a client, including without limitation any software license or service agreement (each, a “Client Agreement”)
- as we state at the time we request the information
- as we believe may be required by law or regulation, or for purposes of law enforcement or national security, or
- in order to enforce our rights, including investigating or addressing a suspected violation of a Client Agreement.
“Anonymous Information” means information or data that:
- does not allow the identification of a particular client or other person as the subject or source of such information or data
- is aggregated information or data about a group or category of services or users from which individual user identities have been removed and in which no personal information is included, or
- is otherwise not considered personal information for purposes of this Policy.
Without limiting the generality of the foregoing definition, Anonymous Information includes aggregated Data, anonymized Data and any other aggregated or anonymized user, usage or statistical information. Anonymous information is not considered personal information for purposes of this Policy.
Veson may use personal information, including Data, to collect, create, or assemble Anonymous Information. This Policy does not restrict, limit or impose any requirements with respect to our collection, use, disclosure, transfer, storage or protection of Anonymous Information. All Anonymous Information that we collect, create, or assemble is owned exclusively by us, even if the underlying data or information constitutes Data or personal information that is not owned by Veson.
Third Party Service Providers:
“Third Party Service Provider” means a telecommunications, internet, hosting, or other service provider, other than Veson or the client, providing wireless, internet, hosting, or other intermediary services facilitating or necessary for the operation of a Website or Service.
Veson may disclose personal information to, and permit the collection, use, and storage of personal information by, one or more Third Party Service Providers in connection with the operation of a Website or Service, including to host the Website and Service and to store Data. The collection, use, disclosure, transfer, storage and protection of personal information by Third Party Service Providers is subject to the terms of service, privacy policies and other terms and policies of such Third Party Service Providers. Veson places a high importance on the protection of personal information when selecting Third Party Service Providers and seeks to ensure that Third Party Service Providers engaged by Veson protect personal information with a reasonable and customary level of protection.
When you visit a Website, the Website’s web server sends a cookie to your computer. Cookies are files that web browsers place on a computer's hard drive and are used to tell us whether clients and visitors have visited the Website previously. Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to Veson, you remain anonymous to Veson.
There are two types of cookies: session and persistent. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
Veson uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows Veson to process your online transactions and requests. Session cookies are required in order to use a Service to help us verify your identity and that you are a registered user. Veson uses persistent cookies that only Veson can read and use to identify whether you are a Veson client or prior Website visitor. We are careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies.
Users who disable their Web browser’s ability to accept cookies may be able to browse certain pages of a Website but generally will not be able to use the Services.
The Website and any computer or device on which personal information is used or stored may be hosted or operated by Veson or by a Third Party Service Provider engaged by Veson for such purpose. With respect to any website, computer or device hosted or operated by Veson, Veson has security measures in place to help protect against the loss, misuse and alteration of the personal information under our control, including technology that protects information using both server authentication and data encryption to help ensure that personal information is safe, secure and not intercepted by an unauthorized person. Veson also implements an advanced security method based on dynamic data and encoded session identifications and hosts its websites in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.
For websites or services hosted by Third Party Service Providers, Veson selects Third Party Service Providers that it believes provide at least the level of security as that provided by Veson.
Veson provides unique user names and passwords that must be entered each time a client logs on to a Service. Clients are responsible for maintaining the confidentiality and security of this information.
These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of personal information.
This Policy pertains to information collected only directly through a Website and does not apply to information collected in any other manner, including through a postal letter, email or telephone call.
The Website is not directed at or permitted to be used by children under the age of 13, and we do not knowingly collect any information under the age of 13.
In the event of any conflict between this Policy and any Client Agreement entered into between you and Veson, the terms of such Client Agreement shall govern.
Correcting and Updating Your Information:
If you would like to update or change your contact, registration or billing information, you may do so by emailing . Veson generally responds to correction or update requests within 30 days at the latest. Clients registered to use a Service can also use the Website to update their information and to view their updated profile to confirm their edits have been made.
Latest Update of this Policy: April 18, 2017